Practical website guide

Can your business have a Google Business Profile?

Check eligibility and owner-controlled business information before treating a Google Business Profile as part of the launch.

Start with eligibility, not a promise of verification

Google sets the requirements for Business Profiles. In general, the business must make in-person contact with customers during its stated hours; online-only businesses are generally ineligible. Check the current official guidance for the specific business before beginning setup.

Be accurate about the business model

A customer-facing location and a business travelling to customers are not the same setup. Describe the real operating model and use accurate owner-supplied information. A website serving a city does not, by itself, establish a staffed physical location in that city.

Review what already exists

Search for the current business profile and establish who controls it before creating another. Confirm the correct name, business information and available owner access. If ownership or verification needs resolving, follow the provider’s process rather than invent a workaround.

Prepare useful supporting information

Gather the appropriate contact details, website, hours, service information and approved photographs. Decide who will keep them current. The profile and website should give customers a consistent picture of the real business and a practical contact route.

Know what setup does not guarantee

Verification and visibility are controlled by Google. A service provider can help prepare and organise the foundation without promising approval or a ranking position. Use the business’s actual customer questions and available reports to guide ongoing improvements.

Further reading: Google’s current eligibility guidance.

Your next move

Your business deserves
more than just a website.

Start with a clear direction. Build what your customers actually need.